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Quality management in a lean health care environment

By: Collins, Daniel
Title By: Mannon, Melissa
Material type: BookSeries: Healthcare management collection.Publisher: New York : Business Expert Press, c2015.Description: xv, 111 p. : ill. ; 23 cm.ISBN: 9781606499788Subject(s): Medical care -- Quality control | Lean manufacturing | POLITICAL SCIENCE -- Public Policy -- Social Security | Health Care Sector | Quality ControlDDC classification: 362.10685 CO QU Online resources: Location Map
Summary:
Quality in a lean health care setting has one ultimate goal--to improve care delivery and value for the patient. The purpose of this book is to provide a blueprint to hospitals, healthcare organizations, leaders, and patient-facing workers with tools, training, and ideas to address quality within their organization. Examples from health care and other industries are provided to illustrate lean methodology, and its application in quality. The reader will learn how other organizations can improve their quality, know what their roles are, and know what they do daily. By the end of the book, you will have learned actionable concepts and have the tools and resources to start improving quality.
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Item type Home library Call number Status Date due Barcode Item holds
REGULAR University of Wollongong in Dubai
Main Collection 		362.10685 CO QU (Browse shelf) Available T0058580
Total holds: 0

1. Foundation: quality at the Source Gemba --
2. Pillars: coaching, improvement process, and data measurement --
3. Roof: true north, sustainment culture --
4. Conclusion --
Appendix 1. RCA standard work --
Appendix 2. Huddle board standard work --
Appendix 3. PICK chart standard work --
Notes --
References --
Index.

Quality in a lean health care setting has one ultimate goal--to improve care delivery and value for the patient. The purpose of this book is to provide a blueprint to hospitals, healthcare organizations, leaders, and patient-facing workers with tools, training, and ideas to address quality within their organization. Examples from health care and other industries are provided to illustrate lean methodology, and its application in quality. The reader will learn how other organizations can improve their quality, know what their roles are, and know what they do daily. By the end of the book, you will have learned actionable concepts and have the tools and resources to start improving quality.

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